Privacy Policy

We collect personal information when you provide it to us, for example, by completing a website enquiry or quote form, contacting us, placing an order, or applying to become a Trade Partner. We also collect website usage information automatically through cookies and analytics tools when you browse our site.

We use your personal information to:

• Respond to enquiries and prepare quotes
• Process, manufacture and deliver orders
• Manage customer and Trade Partner relationships
• Provide customer service and account support
• Send marketing and company updates (where you've agreed)
• Improve our website, products and services

Our website may use cookies and similar tools to understand how the site is used, improve performance, and measure marketing effectiveness. You can control or disable cookies through your browser settings.

We may share personal information with trusted providers who help us run our business, such as delivery, IT, website, CRM, and accounting providers, or as required by law. We do not sell your personal information to third parties.

Where you've agreed, we may send you product news, updates, and promotions. You can unsubscribe at any time using the link in our emails or by contacting us. We may still send you service messages, such as quotes, orders, or account updates.

We take reasonable steps to protect the information we hold from loss, misuse and unauthorised access. We use secure systems and trusted service providers to help keep your information safe.

Our website may contain links to other sites. Stake Glass is not responsible for the privacy practices of those websites, so we encourage you to review their privacy policies before sharing your information.

You can request access to the personal information we hold about you and ask us to correct it if it is inaccurate. To make a request, or if you have any questions or concerns, please contact us. More information about your privacy rights is available at www.privacy.org.nz.