Online Frequently Asked Questions (FAQs)
- General FAQs
- Mirror FAQs
- Splashback FAQs
- Glass table Top FAQs
General FAQs
1. If I place an order online, what are your expected delivery timeframes?
- Mirrors (5 - 8 business days)
- Glass Splashbacks (7 - 10 business days)
- Glass Tabel Tops (5 - 8 business days)
2. How much does it cost to get one of your online products delivered?
- Pickup - FREE
- Christchurch City - Metropolitan Area - orders over $150 - FREE SHIPPING
- Christchurch City - Metropolitan Area - $30
- South Island (Nelson, Blenheim, Kaikoura, Ashburton, Timaru, Oamaru, Dunedin, Queenstown) - $40
- Elsewhere in New Zealand $60
3. If I need help with the Online Shop, who can help me?
- Please call our Online Sales team on +64 3 348 7778. We would love to help you.
4. North Island Delivery
Please note, our current maximum limits for North Island Delivery are: 1.2m and weight 25kg.
Mirror FAQs
1. What Mirror Glass Types do you offer?
- Standard Mirror Glass (4mm, 5mm, 6mm thicknesses)
- Bronze Mirror Glass (5mm thickness)
2. What Edging Options do you offer on your mirrors?
- Flat Polished Edges (recommended finish)
- Rough Arrised Edges (fine if framed or unseen edges)
3. To attach the mirror to the wall, what Mirror accessories do you provide?
- Glue & Tape
- Mirror Domes
- Mirror Clips
4. Do you offer other custom made shapes, other than square, rectangle, round and oval?
Yes. Our frameless mirrors can be custom made to any size in a wide variety of shapes, so please Contact Us and let us know what shaped Mirror you require.
5. Do you provide custom holes, notches, or cut-outs?
Yes. Please Contact Us for more information and we can provide you with a free quote.
6. Do you provide a Mirror installation service?
Yes. Please Contact Us for more information and we can provide you with a free quote.
Splashback FAQs
1. What type of glass do you use to produce a Splashback?
All of our glass splashbacks are made with Low Iron 6mm Toughened glass (A Grade Safety Glass).
2. What splashback colours can you provide?
We can produce colours from the Resene or Dulux colour ranges, so there are hundreds of colours to choose from.
3. To attach the Splashback to the wall, what Splashback accessories do you provide?
We can provide an adhesive fixing (translucent sealant) to ensure the splashback stays secure and fixed.
4. Do you offer custom cut-outs in your splashbacks to fit around a kitchen's powerpoints?
Yes. Please Contact Us for more information and we can provide you with a free quote.
Glass Table Top FAQs
1. What Glass Types do you offer for Glass Table Tops?
- Clear Glass (6mm, 10mm, 12mm, 15mm Toughened Glass)
- Tint Grey Glass (6mm, 10mm Toughened Glass)
- Low Iron Glass (6mm, 10mm Toughened Glass)
- Stippolite Obscure Glass (4mm, 5mm Toughened Glass)
- Mistlite Obscure Glass (4mm, 5mm Toughened Glass)
- Cathedral Obscure Glass (4mm, 5mm Toughened Glass)
2. What Edging Options do you offer on your table tops?
- Flat Polished Edges (recommended finish)
3. What Mirror accessories do you provide?
- Bump-ons
- Custom holes, notches or cut-outs. Please Contact Us for more information and we can provide you with a free quote.
Contact Us
If you have any other questions, please contact us for more information, a free quote or to arrange an on-site measure and quote.
Telephone: +64 3 348 7778
E-mail: onlinesales@stakeglass.co.nz
Address: 3 Distribution Lane, Sockburn, Christchurch